Privacy Policy

At Mavis Technologies, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your personal data when you use our AI-based online meeting assistant, Mavis. Please take a moment to read this Privacy Policy carefully to understand how we handle your data.

1. Information We Collect

When you use Mavis, we may collect the following types of information:

a. Personal Information:

Contact Information: This includes your name and email address.
Account Information: Information related to your Mavis account, such as username and password.

b. Meeting Data:

Meeting Details: Information about your meetings, such as date, time, duration, participants, and agendas.
Meeting Content: Any text, audio, or video data generated during meetings.

c. Usage Data:

Log Data: Information about your usage of Mavis, such as IP address, browser type, pages viewed, and access times.
Device Information: Information about the device you use to access Mavis, including device type, operating system, and unique device identifiers.

d. Information received from third parties:

Information we receive from third party platforms: When you connect third party platforms, apps or providers (such as Google Calendar, iCal or other calendar programs, Google Contacts or Zoom) to our Services, or when you register through a third party account (such as Google or Microsoft), we receive Personal Information that includes your username, profile picture, email address, time, calendar information from such third parties and any information you choose to upload to such third party platforms.

e. Information from platforms our Services relies:

We receive transaction information from our payment processor Stripe.

f. Other third parties:

We may receive additional information about you, such as demographic or interest attributes from third parties such as data or marketing partners and combine it with other information we have about you.

2. How We Use Your Information

We use your information for the following purposes:

a. Provide and Improve Mavis:

To deliver our AI-based online meeting assistant service, including personalized features.
To improve Mavis by analyzing usage patterns and feedback.

b. Communication:

To send you updates, notifications, and important information about Mavis.

c. Customer Support:

To respond to your inquiries and provide customer support.

d. Legal Compliance:

To comply with legal obligations and protect our rights.


3. Data Security

We prioritize the security of your data and have implemented measures to safeguard it from unauthorized access, disclosure, alteration, and destruction. Our security measures include encryption, access controls, and regular security assessments.

4. Data Sharing

We do not sell your personal information to third parties. However, we may share your information with:

a. Service Providers:

We may engage third-party service providers to assist us in providing and maintaining Mavis. These providers may have access to your data but are contractually obligated to maintain its confidentiality and security.
Third-party service providers:
- OpenAI: The meeting transcript is processed using OpenAI API. Follow these links for more details: https://openai.com/policies/privacy-policy and https://openai.com/policies/terms-of-use.
- Google Analytics: Google Analytics, an internet analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). Google Analytics also uses cookies. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, and to compile reports on website activity. Google will also use this information to provide the website operator with other services related to the use of the website and the internet. The IP address sent by your browser as part of Google Analytics will not be combined with any other data held by Google. We have concluded an order processing agreement with the service provider in which we oblige it to protect our customers' data and not to pass it on to third parties. As a transfer of personal data to the USA takes place, further protection mechanisms are required to ensure the data protection level of the GDPR. To ensure this, we have agreed standard data protection clauses with the provider in accordance with Art. 46 (2) c) DSGVO. These oblige the recipient of the data in the USA to process the data in accordance with the level of protection in Europe. In cases where this cannot be ensured even through this contractual extension, we endeavour to obtain additional regulations and commitments from the recipient in the USA. The terms of use of Google Analytics and information on data protection can be accessed via the following links: https://policies.google.com/terms?hl=en&gl=en and https://policies.google.com/privacy?hl=en&gl=en 
- Cloud service providers who we rely on for compute and data storage, including Google Cloud Platform. https://cloud.google.com/privacy
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b. Legal Requirements:

We may disclose your information when required by law or in response to valid legal requests, such as subpoenas or court orders.

5. Your Choices

You can manage your information and communication preferences by:

Updating your Mavis account settings.
Contacting us at [email protected] to request changes to your data.

6. Third-Party Links

Mavis may contain links to third-party websites or services. Please note that this Privacy Policy does not apply to these third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of these sites before interacting with them.
‍Payment processors, such as Stripe. These payment processors are responsible for the processing of your Personal Information, and may use your Personal Information for their own purposes in accordance with their privacy policies. More information is available here: https://stripe.com/gb/privacy.

7. Children's Privacy

Mavis is not intended for use by individuals under the age of 16. We do not knowingly collect or solicit personal information from children.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other communication channels.

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the processing of your data, please contact us at [email protected].

Thank you for trusting Mavis Technologies. We are committed to protecting your privacy and providing you with a secure and valuable AI-based online meeting assistant experience.